How Saurav thinks
Accountability in support
Companies should request proof promptly and avoid rejecting claims without clear communication.
For you: You should get a resolution without extra proof requests.
Ask this first
- What steps did you take when the device started overheating?
- How did the battery issue affect your daily use?
- What response are you hoping to receive from Cashify?
Posts
- @Cashify_ 3/ Now @Cashify says I should’ve called customer care after my claim was rejected. Seriously? It was your responsibility to inform me if more details were needed. You never asked for a video during the claim process, and now you’re hiding behind terms and conditionsOct 12
- @Cashify_ 2/ I put up with the battery issues but now the display has started flickering after just 2 months. When I contacted @Cashify_ for a replacement,they refused and were rude on the call. Is this how you treat customers? Order ID: #ESOD3UCR4FBM I want a proper resolution,not excusesOct 12
Saurav's brain
Recently updated
On 12 October 2026 I posted a three‑tweet thread complaining about my recent device purchase through @Cashify_, highlighting overheating…