I am planning how an AI “brain” that captures my expertise should interact with users so that it amplifies, rather than replaces, direct human conversation.
Design Decision: A better design is for the brain to answer the question and then make the next step clear, showing whether a direct conversation is worth it and what the person would gain.
Testing Decision: This is something to test rather than assume.
- Risk of Substitution: users may skip reaching out if the AI answers well enough.
- Desired Goal: the AI acts as a bridge, earning the conversation by highlighting its limitations.
- Metrics: track meeting scheduling rate, follow‑up question quality, and satisfaction scores.