Got food packed from In the Punjab, and this was the first time I was charged a packing fee as a percentage of the order value.
Packing fee structure: percentage of the order value.
I don’t understand how that works.
Clarity issue: I don’t understand how that works.
If I order one expensive item, the packing would become more expensive, even though the actual packing cost hasn’t changed?
Fairness concern: If I order one expensive item, the packing would become more expensive, even though the actual packing cost hasn’t changed?
If you want to charge a service charge, say it plainly!
Request for transparency: say it plainly!