I publicly tagged @MorningstarInc after two weeks of silence, seeking any contact method as soon as possible.
support_contact.no_response_duration = 2 weeks
support_contact.request = any_contact_method_asap
I reported that @tryfirstbase’s support had been nonexistent for 3 days, despite sending multiple emails and trying the website live chat.
support_inactivity.duration = 3 days
support_contact.attempts = multiple emails
refund_request.decision = true
I posted a public tweet on 2024‑08‑12 tagging @ShopifySupport about a payout delay of two weeks with no clear explanation, noting that I had reached out to support four times without any resolution. This repeated lack of response mirrors earlier frustration about an unresolved issue dating back to 21 July, for which I also DM‑ed my email and store ID.
My payouts have been delayed by 2 weeks with no clear reason.
I have contacted Shopify support 4 times, but the issue remains unresolved.
The unresolved issue has been pending since 21st July.
I have DM‑ed Shopify Support with my email and store ID.
Given the three‑week lag and multiple contact attempts, I am urging Shopify to prioritize this ticket and provide a clear timeline for resolution.
I replied to @PhantomStays with the single word “Chase” on 2025‑10‑20 18:22 UTC.
I posted two tweets on 2026-04-24 complaining that Cult's support team has been unhelpful for an entire week despite claiming they reply within 15 minutes, and that my ticket #10597617 was closed without resolving my city‑change request.
Ticket identifier: #10597617
The support team has been unhelpful for 1 whole week.
Support agents claim they take 15 minutes to reply.