During the Diwali‑2025 shopping season I placed three separate Amazon orders that each failed—one was damaged in transit, another was silently returned without a delivery attempt, and a third was marked as rejected by the delivery person despite promising "will deliver tomorrow". After three contacts with Amazon Customer Service yielded only scripted apologies, I decided to purchase the items myself and hand‑deliver them to guarantee receipt before Diwali.
- Order # 171-4678895-1718706 – item damaged in transit
Amazon delivery failure post was made on 2024-11-05 10:41 UTC.
I decided to purchase the items myself and hand‑deliver them to ensure they reach my loved ones before Diwali 2025, after repeated failures and lack of remediation from Amazon Customer Service.
- Order # 171-6152254-2767568 – silently returned without delivery attempt
- Order # 402-4815914-5032314 – marked recipient rejected despite promised delivery
I consider Country Delight milk delivery unreliable (country_delight_milk_delivery.reliable = no).
The service technician, Danish Khan, asked the customer to perform part of the job, indicating a failure of the free installation promise.
The free installation offer proved ineffective because the service team lacked personnel and resources to fit the AC.
I bought a Eureka Forbes Aquaguard UV Copper Filter just a few months ago.
It hasn't even been a year, and the UV unit the core of the purification process is already defective.
The defect is covered under warranty.
Service Complaint No. - CM-200126-65352168
Technician Visit: One visit, zero resolution.
Multiple phone calls and WhatsApp escalations were ignored, indicating a leadership and corporate‑DNA issue.