I asserted that “when you build what customers tell you, you get below outcomes!”.
I am targeting customers in the United States across healthcare, robotics, agriculture, and sports, and I stress starting with their wants before mapping to generative‑AI solutions.
remain focused on our ideal customer persona and qualify whether they align with whom we serve best.
In that case, the key is to assist everyone who comes to our door by connecting them with the most relevant person who can offer the best help.
Trust and Reliability are the biggest loyalty programs where your customers become your brand ambassadors!
Customer feedback highlighted usability and navigation issues, reinforcing our decision to prioritize UX and navigation improvements.
I notice a recurring self‑deception among founders: we often tell ourselves “We learned a lot,” which I call the oldest lie, and it clouds our ability to truly understand product‑market fit.
"We learned a lot." That's the oldest lie founders tell themselves.
"What if we found ourselves building something nobody wanted? In that case what did it matter if we did it on time and on budget?"
I contrast two feelings of product‑market fit: it should not feel like pushing a boulder uphill, but rather like holding on for dear life.
new PMF isn't supposed to feel like pushing a boulder uphill. It's supposed to feel like holding on for dear life.
Either: → The "pull" narrative is a myth that makes 99% of founders feel broken → Or we need to stop lying to ourselves
I ask the community to choose a side, hoping to surface the tension between the myth of a “pull” market and the reality of founder self‑deception.