I attended the Global Fintech Fest 2026 in Mumbai where Prime Minister Narendra Modi called for a fintech consumer protection index – a “trust score” that would let users and regulators quickly assess an app’s safety.
Decision: develop a fintech consumer protection index (trust score) to provide clearer safety signals to consumers and regulators.
- Speed
RBI’s Deputy Governor warned that the “move fast, explain later” culture is unsustainable; future apps must show transparent money‑flow, regulatory oversight, and robust failure handling.
Digital‑gold apps have grown fast by offering simple, fraction‑of‑a‑gram purchases with no paperwork, but they lack clear oversight and transparency.
If the index materialises, opacity will become a visible public metric displayed next to app icons, turning a UX issue into a regulatory signal.
- Concentration
- Opacity