Talk to Kunal about
How Kunal thinks
Delegating to AI
People who have used human assistants adapt to AI agents faster because they are already accustomed to delegating tasks.
For you: You might explore how AI agents can streamline your routine tasks.
Applauding small wins
Celebrating minor achievements often leads to praising others' small successes as well.
For you: You may share how small recognitions boost team morale.
Ask this first
- How do you see AI agents changing everyday work in India?
- What’s the biggest UX pain point you’ve encountered on WhatsApp desktop?
- Can you share insights on the recent MDR changes for UPI?
Kunal's brain
Recently updated
I posted a series of observations, requests, and announcements on X in September 2026, covering AI‑agent adoption, WhatsApp desktop UX…
I noted that "Those who like to get applause for small achievements often applaud small achievements of others."
I am Kunal Shah, an Indian entrepreneur and executive. I founded CRED, led Freecharge, and currently head WhatsApp India.