I allocate 1–2 hours each day, or a few focused hours on weekends, to understand the business and build its digital presence.
I avoid trying to do everything at once while pursuing a full‑time computer engineering program.
By breaking the work into small daily milestones—website, WhatsApp Business, digital catalogues, payment integration, and inventory tools—I keep momentum without overload and preserve my father’s partnership role.
I am turning my father’s decade‑old offline electronics shop into an e‑commerce business that scales beyond our local neighbourhood.
I decided to start with a professional website and a WhatsApp Business channel because they are low‑cost, fast to launch, and familiar to our existing customers.
I chose a phased product upload – first laptops, desktops, printers and accessories – to avoid overwhelm and let the team learn e‑commerce operations before handling thousands of SKUs.
I adopted a lightweight CRM (Zoho or HubSpot free tier) to log enquiries, schedule follow‑ups, and track repair orders while preserving the personal‑touch service we’re known for.
I implemented an online repair‑booking form (Calendly or custom) so customers can describe issues, pick a slot, and track status; later we will add doorstep pickup and delivery.
I am targeting B2B bulk contracts with offices, schools and startups, leveraging existing corporate relationships for purchases worth at least ₹2 lakhs each.
Projected result: we will secure at least three bulk B2B contracts worth ₹2 lakhs each within the first year.