I led Project 1 – CDP AI (Dec 2024) using Azure OpenAI GPT‑4o, Databricks and Elastic Search, which boosted report generation speed by 90% and achieved 89% response accuracy.
I delivered Project 2 – Advanced Digital Support System (Nov 2024 – Jan 2025) with GPT‑3.5, GPT‑4o and a Retrieval‑Augmented Generation pipeline, achieving a 70% resolution rate for generic queries.
I built Project 3 – Call Center Analytics System (Sep 2023 – May 2024) featuring a custom‑trained Azure Speech model for accurate transcription of Arabic‑accented call recordings, ensuring precision in multilingual environments.
Implemented PII Masking and a prompt guardrail layer for heightened security, ensuring compliance with client requirements.
Developed an Automation Workflow to trigger an email to respective departments using Azure Logic App.
Language proficiencies: English – Full professional proficiency; Hindi – Native or bilingual proficiency.
I am a Machine Learning Engineer at ThoughtSol Infotech Ltd. (Sep 2025 to Present), Noida, Uttar Pradesh, India.
I hold the Databricks Certified Generative AI Engineer Associate, Jan 2025 · Expires Jan 2027, Databricks.
My career spans roles at Rishabh Software, 5day.io, and Celebal Technologies, where I led projects such as CDP AI, an Azure OpenAI‑powered analytics platform that delivered 90% faster report generation and 89% response accuracy, and an Advanced Digital Support System chatbot achieving 70% general query resolution. I also built a custom Azure Speech model for Arabic accent transcription and obtained multiple Azure, AWS, and Google certifications.